Terms & Conditions

Men and women are welcome.

Please arrive 15minutes prior to your appointment time to fill out a consultation form, choose a nail colour, or just to relax and unwind. Please be aware that late arrival will result in your treatment time being shortened in consideration for the next guest.

We are a small business and have a constant cancellation list, we'd really appreciate as much notice as possible if you need to cancel your appointment so that we have enough time to attempt to fill the space. Therefore cancellations made within 24 hours of that booking will incur a 50% charge of that treatment.

Please be aware that we have a small waiting area and kindly request that you don't bring friends or family in with you unless they are receiving treatments.

Treatments can be subject to change following consultation.

Ladies and gentlemen will be most comfortable in short underwear for body treatments and disposable underwear provided when needed.

A selection of teas, coffee and water is provided with our compliments.

We reserve the right to amend, modify or discontinue treatments and to alter the tariff for individual treatments or packages without any prior notice.

Under 18's must have a parent or guardian present and may be unable to have certain treatments.

The timings of treatments supplied throughout this brochure are approximate, please let us know if you need to leave by a certain time.

Complaints Procedure

Every member of the TGE team takes great pride in their work so even though we would be disappointed to hear any negative feedback, we always welcome the opportunity to improve.

If you have been dissatisfied with your TGE experience in any way, please call us on 01872 277802 and ask to speak to Toni or Emma.